Vision Security Partners services

Vision Security Partners brings years of experience along with NAVCO Systems, the pioneer of Video Surveillance. Advancing with transaction linked digital images, we provide the best possible solutions combined with the personalized service you deserve.

First and foremost Vision Security Partners provides you with the most reliable, visual representation of what is going on in your bank or financial institution. From Teller to ATM, everything is monitored and transaction linked.

Not only does Vision Security provide the personalized service you deserve, we provide top of the line, reliable DVR/CCTV systems, installation and service. One aspect of this service is claim resolution. Only NAVCO systems have the tools and speed necessary to make your search quick and the resolution easy. service quality and delivery primarily due to the length of time it takes to accurately resolve claims. Resolving claims costs the Institution money and time to deliver this Federally required service to the customer. With quick access and intuitive software Vision Security Partners and NAVCO systems help build your banks reputation in the community.

Vision Security Partners helps you complying with Regulations that can incur numerous “costs” upon an Institution. Key is the customer’s perception of the Institution’s level of service. Delays in responding adversely affect customer confidence and satisfaction. Providing both transaction records and a matching video image is vital in removing any doubt in the customer’s mind as to the nature of the disputed transaction. This material is also necessary should a criminal investigation be required.

Direct costs include the manpower devoted to researching and reporting customer claims. These costs typically include gathering transaction and video records that substantiate or disprove the claim. Retrieving and reviewing video and transaction records frequently involves many time consuming steps to locate and review the proper records. This process alone can take from days to weeks.

Frequently, claims are not challenged because the claim’s dollar value is small in relation to the cost of research. Rather than incur the research expense, the disputed amount is credited to the customer. Prompt service delivery to the customer is further impacted by additional complications presented when remote site locations are involved which typically increases the steps (and time) required for completing the research.

Vision Security Partners are specialist in the banking and financial institution security industry.

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First and foremost Vision Security Partners provides you with the most reliable, visual representation of what is going on in your store. From the cash drawer to the pump, Vision Security is designed to closely monitor all transactions and help reduce shrink. Precisely placed cameras and proper lighting control are critical to getting a good, usable image. We know how to make that happen. Our retail systems are proven to reduce shrink and improve profitability.

When you need help, we are there to assist you with image retrieval, computer hardware assistance and great service. Getting the hardware, cameras and installing the cabling is only part of the problem. Knowing where to place the cameras, how to configure the system, and getting the best image possible is the most difficult and technical issues you face. Give us a call for truly professional analysis and installation.